Shipping Policy

United States:

-USPS Priority- 2-3 days (not including Sundays)

-USPS First Class- 2-5 days (not including Sundays)

-USPS Express mail -1-2 days (not including Sundays)

International Orders:

-Shipped Via USPS International, DHL & FEDEX

Local Pickup:

***MIAMI ONLY****

Once you enter a Florida based address at checkout, the option to pickup will become available for Miami Pickup ONLY.

You will be contacted after your order is confirmed to arrange pickup

Shipping within the united states. We offer free shipping for qualifying orders $75 and up. Free shipping applies to orders totaling $75+ after applicable discounts and before shipping, handling and taxes are added. Free shipping will have exclusions during a sale.

International shipping. International orders will be shipped via dhl.

Free shipping is only available in the United States. Any additional costs that may be incurred during shipping, is the recipients responsibility. 

Please note that delivery times go into same day you place an order.  

*orders placed after 12 pm eastern time will ship the next business day.
*cancelations and changes in the order must be communicated with in 2 hours of placing the order. Changes in orders need to be addressed verbally to our customer service team.

* BILLING AND SHIPPING ADDRESS MUST BE THE SAME - if there is an error on the billing and shipping information that you have provided, packages will most likely be handled by your local post office. If the shipment cannot be resolved with the post office, it will be returned back to us where we contact you on the discrepencies regarding the issue with the package. Please note that mistakes done on behalf of the customer will result in additional shipping costs. 

*mistakes done on behalf of the customer does not void our policies regarding returns. After careful investigation of the issue at hand, we reserve the right to issue a merchandise/store credit for the return or cancellation of the order.

*we are not responsible for lost or stolen packages. The customer assumes all responsibility once a tracking has been issued. For lost or stolen packages please contact your local usps office and request a trace on your package. If an unclaimed packaged has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again. Karma Koutil is not responsible for packages that are delayed due to weather such as a natural catastrophic events. Severe weather conditions, catastrophic events, or failures by the delivery partners can cause unexpected delays. Please keep up to date with your local carriers.

*due to a high volume of orders during sales. No orders can not be altered or cancel.